Here we’re going to show you a list of common issues we’ve encountered.
Another issue could be that one of your electrodes is faulty. Try to unplug the electrodes one by one at the BioSemi AD Box and check the blue light. When the blue light flickers you will know when you will have a faulty electrode. Replace that electrode with another and try again.
Contact the Tech Support Desk or send an email (firstname.lastname@example.org) if you need more information. If you want to share your issue with solution, please let us know as well. We will update this list when needed.